Terms and Conditions

This is an agreement ("Agreement") between Plan Juice LLC ("we", "us", "Plan Juice LLC" or "PlanYourIdea" or "Plan Your Idea" or the “Company”) and you, an end user ("you" or "user") of Plan Your Idea's Business Consulting Services (the "Service") as described herein. By establishing, activating, using, or paying for the Service, you acknowledge that you have read and understood these terms, you agree to the terms and conditions in this Agreement, and you represent that you are of legal age to enter this Agreement and become bound by its terms and to the prices, charges, and conditions provided to you in association with your enrollment, including marketing materials and the Plan Your Idea website, which are incorporated herein by reference. This Agreement governs the Service - such as a Business Consulting, Business Plan Writing, Marketing Plan Writing, Advertising Plan Writing, Investor Search Services, Corporation Filing, Trademark Filing, Website Design or Online Marketing - website, or software used in conjunction with the Service.

1.     You agree to the terms and conditions outlined in this Terms and Conditions ("Agreement") with respect to our site (the "Site"). This Agreement constitutes the entire and only agreement between us and you, and supersedes all prior or contemporaneous agreements, representations, warranties and understands with respect to the Site, the content, products or services provided by or through the Site, and the subject matter of this Agreement. Any changes made to this agreement will be posted on our website, customer control panel or emailed to you within 72 hours of any changes.
 

2.     The content, organization, graphics, design, compilation, magnetic translation, digital conversion and other matters related to the Site are protected under applicable copyrights, trademarks and other proprietary (including but not limited to intellectual property) rights. The copying, redistribution, use or publication by you of any such matters or any part of the site, except as allowed by Plan Juice LLC, is strictly prohibited.
 

3.     Our Site may contain links to other Web sites. We are not responsible for the content, accuracy or opinions expressed in such Web sites, and such Web sites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked Web site on our Site does not imply approval or endorsement of the linked Web site by us. If you decide to leave our Site and access a third-party site, you do so at your own risk.
 

4.     Certain sections of, or offerings from, the Site may require you to register. If registration is requested, you agree to provide us with accurate, complete registration information. Your registration must be done using your real name and accurate information. We do not permit (a) any other person using the registered sections under your name; or (b) access through a single name being made available to multiple users on our network. You are responsible for preventing such unauthorized use.
 

5.     The estimated turn around time for a Value business plan is 10 business days or less. For the Executive business plan it is 10 to 15 business days. For the Premier business plan, it is also 10 to 15 business days. The turn around time for the additional Marketing or Advertising plan is 10 to 15 business days. The turn around time for plans that are more complex in nature is 15 to 30 business days. The turn around estimation is based on the date that we receive all applicable information to complete your plan. This means that the questionnaire needs to be completed by either you, as is the case with the Value business plan, or by you and the Plan Writer or Consultant in the case of the Executive and Premier Business Plans. If you purchase a combination package (ex. business & marketing plans) the turn around estimation applies to each plan. You understand that this turn around estimation is a best approximation of when the work will be completed and is not guaranteed in any way.

6.     We do not guarantee a turn around time on plan revisions. Plan revisions will be processed in the order in which they are received and will be processed/completed with respect to your plan writer’s or consultant’s current work load.

7.     For the Value business plan, it will be your responsibility to complete the questionnaire which we provide in order to receive all applicable information to complete your Plan. We require that you complete this questionnaire within a reasonable time after you receive such document. This will enable us to begin writing your Plan. If you have any questions regarding the questionnaire, we will do our best either to answer your questions or to direct you to the possible source of the answers to your questions. Essentially, the Value business plan includes the following services from PlanYourIdea: Approximately 4 hours of total work including interview, follow up, and revision, limited writing and re-writing, spell and grammar check, generation of tables and 3D color charts, and all formatting. At the end of six months from the date of your order, if we have not received your completed questionnaire or heard from you or had contact with you, we will deem that we have provided you sufficient time to complete your questionnaire and Plan and that our performance is complete. Henceforth, we shall no longer assume the responsibility of completing your Plan and we will issue no refunds.  

8.     For the Executive Business plan, you will have the responsibility to make a best effort to complete the questionnaire. PlanYourIdea will then make a reasonable effort to complete the questionnaire using its standard in-house and internet resources. You will also make yourself reasonably available so that you and the Plan Writer or Consultant may complete the questionnaire. Essentially, the Executive business plan includes the following services from PlanYourIdea: Approximately 8 to 10 hours of total work including extended interviews, follow ups, and revisions, more extensive writing and re-writing, limited market research and financial analysis, spell and grammar check, generation of tables and 3D color charts, and all formatting. At the end of six months from the date of your order, if we have not received your completed questionnaire or heard from you or had contact with you, we will deem that we have provided you sufficient time to complete your questionnaire and Plan and that our performance is complete. Henceforth, we shall no longer assume the responsibility of completing your Plan and we will issue no refunds. 

9.     For the Premier Business plan, both parties will have the responsibility to make a best effort to complete the questionnaire. PlanYourIdea will be using its standard in-house and internet resources, as well as outside resources which are reasonably available at little or no cost. You will also make yourself reasonably available so that you and the Plan Writer or Consultant may complete the questionnaire. Essentially, the Premier business plan includes the following services from PlanYourIdea: Approximately 12 to 16 hours of total work including in depth interviews, follow ups, and revisions, more in depth writing and re-writing, in depth market research and financial analysis, spell and grammar check, generation of tables and 3D color charts, and custom formatting (if necessary). At the end of six months from the date of your order, if we have not received your completed questionnaire or heard from you or had contact with you, we will deem that we have provided you sufficient time to complete your questionnaire and Plan and that our performance is complete. Henceforth, we shall no longer assume the responsibility of completing your Plan and we will issue no refunds. 

10.  Custom Graphics means customer provided graphics such as logos, photos or products or services, or diagrams. Executive Plan customers may provide a total of 3 custom graphics, in an acceptable format, for inclusion into their business plan. Premier Plan customers may provide a  total of 6 customer graphics, in an acceptable format, for inclusion into their business plan.

11.  The length of the plans is only given in terms of approximate number of pages. This is because there are too many variables responsible for determining a length of a plan, and the focus will be more on the quality of the plan rather the quantity.

12.  The terms Bank and Investor Ready, and Grant Ready simply refer to the standard format of our business plan, which follows the general guidelines set forth by the U.S. Small Business Administration. There may be other specific formats required by Banks, Investors, Grant-making entities or other entities. It is the responsibility of the customer to request those other formats and PlanYourIdea may or may not quote an additional charge for those other formats,  or decline to provide its plan in the other format.

13.   For additional Marketing and Advertising Plans, at the end of six months from the date of your order, if we have not received your completed questionnaire or heard from you or had contact with you, we will deem that we have provided sufficient time to complete your Marketing and/or Advertising Plan(s) and that our performance is complete. Henceforth, we shall no longer assume the responsibility of completing your Plan and we will issue no refunds. 
 

14.   The moment your order is placed, our staff will immediately start setting up your account, both in our database and online, and our Team Manager will match you to the best Plan Writer or Consultant available. The staff will start researching your project and working on your account. For this reason, and because the turnaround times are relatively short, all orders are non refundable and we do not have a cancellation policy. Any chargeback or payment dispute in association with services that have been purchased through Plan Juice LLC, will be sent to collections that may negatively affect your credit. Once Plan Juice LLC is notified of a chargeback, we will notify you via email and postal mail, this notification will provide you with 30 days to resolve this matter, if payment is not received in full within 30 days, Plan Juice LLC reserves the right to send your account to a collections agency of our choice. A chargeback fee of $99 will be applied to your account upon notification of a chargeback.

15.   Plan Juice, LLC has a 100% Satisfaction Guarantee to fulfill its commitment to its clients. We promise to deliver a business plan that has been formatted professionally, and that has all the sections included that we have information for. Furthermore, we promise to include tables, and color charts and graphics. All customers will receive the direct toll free number and email address of their dedicated Plan Writer or Consultant. The completed plan will be made available in both Word and PDF formats. Clients will have online, password-protected, lifetime access to their plans. All plans will be customer written. We will also spend the amount of time we promise on the client's plan. All plans will be checked for correct grammar and spelling.

WE CANNOT GUARANTEE THE CONTENTS OF THE PLAN. This is because to a large extent, the various contents of the plan are based on input from the client themselves.

Our 100% Satisfaction Guarantee for our Value, Executive and Premier Plan customers means that if necessary, we will continue to work on their business plan beyond their Free Revision Period. For Value Plan clients we will work on their plan for up to 30 days after the initial copy of their plan has been delivered. For Executive Plan clients we will work on their plan for up to 60 days after the initial copy of their plan has been delivered. For Premier plan clients we will work on their plan for up to 90 days after the initial copy of their plan has been delivered. These revision periods basically double the standard revision periods of the various plans. These additional revisions will be made as time allows. Your Plan Writer or Consultant will schedule approximate delivery times for these additional revisions. Plan Your Idea will not re-write your entire plan, however plan revisions consisting of spelling errors grammatical errors, errors in financial figures and simple wordings of your plan will be made. Your are responsible for providing Plan Your idea with enough information to revise your plan to your satisfaction.
 

16.   We do not represent or warrant that the Site will be error-free, free of viruses or other harmful components, or that defects will be corrected. We do not represent or warrant that the information available on or through the Site will be correct, accurate, timely or otherwise reliable. We may make changes to the features, functionality, services, products or content of the Site at any time. We reserve the right at our sole discretion to edit or delete any documents, information or other content appearing on the Site.
 

17.   Information contained on or made available through the Site or a Plan Your Idea employee or subcontractor is not intended to and does not constitute legal advice, recommendations, mediation or counseling under any circumstance and no attorney-client relationship is formed. We do not warrant or guarantee the accurateness, completeness, adequacy or currency of the information contained in or linked to the Site. Your use of information on the Site or from a Plan Your Idea employee or subcontractor or materials linked to the Site is entirely at your own risk. We are not a law firm and the Site is not a lawyer referral service.
 

18.   Plan Your Idea will treat every client with the highest level of respect and professionalism. You agree that all client communication is documented and we reserve the right to assign a client to a different employee or subcontractor or terminate an agreement at any time due to uncooperative or abusive clients. In the event of this occurrence, we reserve the right to terminate our agreement and return 0% of the order total for incomplete work.
 

19.   The Catalyst Program provides an information exchange platform to allow investors who are committed to funding high-risk opportunities to independently connect with entrepreneurs of early stage or existing companies. No action or service provided by Plan Juice LLC constitutes or implies the endorsement, recommendation, or appropriateness of a particular investment opportunity for any investor or entrepreneur. Any information provided by Plan Juice LLC to investors or entrepreneurs are to be used for informational purposes only and in no way constitute or imply the endorsement, recommendation, or appropriateness of a particular investment opportunity. Plan Juice LLC makes no independent investigation to verify the integrity of the information submitted to potential investors or entrepreneurs and makes no representations or warranties with respect to the truthfulness of the information provided by applicant investors or entrepreneurs. As a result, potential investors and entrepreneurs must conduct their own investigation of the merits and risks of each investment opportunity, and independently negotiate the terms of their investment and/or agreement. All users of the Catalyst program are strongly encouraged to seek legal and other professional counsel prior to the making of any decisions. Users of this service may not use the information provided on the site to gather email addresses or other contact information of investors and entrepreneurs and their companies for sale purposes. We reserve the right to deny service of any user that violates these terms, or for any other reason, without prior notice or warning. Membership of the Catalyst program does not constitute an offer by Plan Juice LLC to sell or the solicitation by Plan Juice LLC of an offer to buy or sell any investment interest in the business ventures of applicant investors or entrepreneurs. The actual sale or purchase of an investment interest shall be a private and independent transaction between the entrepreneur and the investor members without any participation by or remuneration to Plan Juice LLC In no event will Plan Juice LLC be liable for any loss of earnings or any other commercial damages, including without limitation direct or indirect, special, incidental, or consequential or other indirect damages, losses or expenses arising out of or in correlation with an independent transaction, agreement, or interaction between site members. There maybe errors in the information provided by this service and we strongly suggest that you seek legal counsel prior to commencement of any potential transaction. All materials provided by this service are strictly for information purposes. Plan Juice LLC does not function as a broker-dealer or investment advisor and is not registered as such with any federal or state securities regulator. Plan Juice LLC does not sell or offer to sell any securities and no information contained through this service is intended to constitute or to be interpreted as any such offer. Any investor or entrepreneur using this service requesting to contact any other investor or entrepreneur using our service, does so at their own risk and is solely responsible for conducting any legal, accounting, or due diligence review. In no event will Plan Juice LLC be liable for any loss of earnings or any other commercial damages, including without limitation direct or indirect, special, incidental, consequential, or other indirect damages, losses or costs arising out of or in correlation with the use of this service or including without limitation, interactions with other users, claims arising from malfunction or defects in the site or related service or inability to access or use the site by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or telecommunications or system malfunction.
 

20.   Plan Juice LLC provides an incorporation and trademark registration service designed to allow you to form your own corporation or file a trademark. Plan Your Idea uses the information provided on our order forms to complete the information on the required state forms or by the United State Patent Office. Plan Your Idea is not a law firm and neither Plan Your Idea nor any of its employees provide legal services or legal advice. Further, no representations or warranties, express or implied, are given regarding the legal or other consequences resulting from the use of our services or forms.
 

21.  The Online Marketing service provided by Plan Juice LLC will strive to set up pay-per-click campaigns and deliver Google and/or Yahoo paid search traffic to the customer's website. If paid search traffic cannot be delivered to the website in question due to the editorial policies of the search engines regarding the acceptance of advertiser web properties, Plan Juice LLC is not to be held liable. Ongoing account management fees are billed monthly based on the advertised rates on our website. Any service or account management fees related to our Online Marketing service are non-refundable. Please note that Google & Yahoo do not accept websites into their paid search campaigns that fail to comply with the following guidelines: The URL must not have a redirect, the destination URL must be active and not under construction, the destination URL cannot link to an email address or a file, pop-ups are not allowed on the landing page, links to your website must allow users to enter and exit the landing page easily and to return to the search results page or ad network by clicking once on the browser's "Back" button, the landing page should use a secure server (https://) when collecting personal information from users and the site must not sell, advertise or promote any illegal products or services.
 

22.   You agree to indemnify, defend and hold us and our partners, agents, directors, employees, subcontractors, successors, assigns, third party suppliers of information and documents, advertisers, product or service providers, and affiliates (collectively, "Affiliated Parties") harmless from any liability, loss, claim and expense related to your violation of this Agreement or use of the Site.
 

23.   Your right to use the Site is not transferable or assignable. Any password or right given to you to obtain information or documents is not transferable or assignable.
 

24.   The information, content and documents from or through the site, from the Company or its employees or subcontractors are provided "as is", "as available", with "all faults", and all warranties, express or implied, are disclaimed (including but not limited to the disclaimer of any implied warranties of merchantability and fitness for a particular purpose). The information and services may contain bugs, errors, problems or other limitations. We and our affiliated parties have no liability whatsoever for your use of any information or service, except as stated in the agreement. In particular, but not as a limitation thereof, we and our affiliated parties are not liable for any indirect, special, incidental or consequential damages (including damages for loss of business, loss of profits, litigation, or the like), whether based on breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, even if advised of the possibility of such damages. The negation and limitation of damages set forth above are fundamental elements of the basis of the bargain between us and you. This site and the products, services, documents and information presented would not be provided without such limitations. No advice or information, whether oral or written, obtained by you from us through the site or otherwise shall create warranty, representation or guarantee or expressly stated in this agreement. All responsibility or liability for any damages caused by viruses contained within the electronic file containing a form or document is disclaimed.
 

25.   We and any Affiliated Party shall not be liable for any loss, injury, claim, liability, or damage of any kind resulting in any way from; Any errors in or omissions from the Site or any services or products obtainable therefore. The unavailability or interruption of the Site or any features thereof. Your use of the Site. The content contained on the Site. Any delay or failure in performance beyond the control of a Covered Party. The aggregate liability of us and the affiliated parties in connection with any claim arising out of or relating to the site and/or the products, information, documents and services provided herein or hereby shall not exceed the amount paid for our services and that amount shall be in lieu of all other remedies which you may have against us and any affiliated party.
 

26.   We take your privacy and the use of the information that you provide us very seriously, we use only the highest level of security when handling confidential customer information. Our Privacy Policy is a part of this Agreement and can be reviewed by clicking on the "Privacy Policy" links throughout our website.
 

27.   You agree to comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Site and the Content and Materials provided therein.
 

28.   This Agreement shall be treated as though it were executed and performed in Los Angeles, California and shall be governed by and construed in accordance with the laws of the State of California (without regard to conflict of law principles). Any cause of action by you with respect to the Site (and/or any information, Documents, products or services related thereto) must be instituted within (1) year after the cause of action arose or be forever waived and barred. All actions shall be subject to the limitations set forth in this Agreement. The language in the Agreement shall be interpreted as to its fair meaning and not strictly for or against any party. Any rule of construction to the effect that ambiguities are to be resolved against the drafting party shall not apply to interpreting this Agreement. This Agreement and all incorporated agreements and your information may be automatically assigned by us at our sole discretion to a third party in the event of an acquisition, sale or merger. If any provision of this agreement is held illegal, invalid or unenforceable for any reason, that provision shall be enforced to the maximum extend permissible, and the other provisions of this Agreement shall remain in full force and effect. If any provision of this Agreement is held illegal, invalid or unenforceable, it shall be replaced, to the extent possible, with a legal, valid, and unenforceable provision that is similar in tenor to the illegal, invalid, or unenforceable provision as is legally possible. To the extent that anything in or associated with the Site is in conflict or inconsistent with this Agreement, this Agreement shall take precedence. Our failure to enforce any provision of this Agreement shall not be deemed a waiver of such provision nor of the right to enforce such provision. Our rights under this Agreement shall survive any termination of this Agreement. The title, headings and captions of this Agreement are provided for convenience only and shall have no effect on the construction of the terms of this agreement.
 

29.   Any legal controversy or legal claim arising out of or relating to this Agreement or our services, excluding legal action taken by us relating to Site operations and/or intellectual property, shall be settled solely by confidential binding arbitration in accordance with the commercial arbitration rules applicable at the time the arbitration commences. Any such controversy or claim shall be arbitrated on an individual basis, and shall not be consolidated in any arbitration with any claim or controversy of any other party. The arbitration shall be conducted in Los Angeles, California. Each party shall bear its own attorneys' fees. Each party shall bear one-half of the arbitration fees and costs incurred.